A few days ago I posted an entry in the Business of Software forum. I was looking for an application that will allow me to manage the people who purchased VeriTime Time Tracker much better. I knew the term for it but for that particular moment I cannot seem to remember it.

There are a lot of software developers who visit this forum and as a result there were already replies to my posting after only an hour. One of the replies stated that I was looking for a CRM (Customer Relationship Management) software. That’s it! That’s the term that eluded when I was writing my post. Another was from someone who actually developed and sells such a product called goCRM. He stated that if I wanted, he can give me a licence for his product for free. Nice. Note to self: make a mental note of what he has done.
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