news and views, technical and personal.
Gary Vaynerchuck (@garyvee) twitted “Here’s the catch: caring about the customer is a mindset, not a tactic.” I couldn’t agree more. There used to be a time when businesses trumpeted that they offered great customer service and they only way people found out about this was to actually experience it themselves….
Photo Credit:
I regularly look at a local job listing site for freelancing jobs (software development / web design and development) and have read more often than not like the following lines:
“I need a website site for my business. Please send some samples of your work and a quote…”
…
Today, I had lunch at a Thai restaurant. Why I am writing to you about this? Well, because an incident happened in the restaurant that illustrates how not to handle a customer complaint.
To continue, I was quietly eating my lunch, reading tweets I received when I heard someone…
One of the first question asked at the beginning of the year is “What is your New Year’s resolution?”. It is a good question to be asked at this moment because the beginning of the year is a major milestone. New challenges and opportunities will be coming and there will…
Use Google to search for the phrase ‘are desktop apps dead’ you will have about over 146,000,000 results. Pretty impressive. What does this mean? It means that every man and his dog has an opinion on the matter and that includes me. I am writing this post entry because I…
I came across this statement that is attributed to Steve Jobs (he does not need any introduction, I think even aliens in other planets would know who he is):
“When you’re a carpenter making a beautiful chest of drawers, you’re not going to use a piece of plywood on the…
I was reading through the rss entries from reddit.com and I came across a news item relating to GitHub dropping the production database. Here is the link explaining what happened. Reading through the different comments showed that if one is quick to own up to a mistake and explain it…
VeriTime Time Tracker is an application that has gone through many updates, builds, rebuilds, rewrites you name it. I do not know if all these are good or not. Each person will have their opinion on the matter. With rapid changes happening in the technological world e.g. the arrival of…
The pcfworks.com blog page is alive again. I have to admit that I sort of let go of my product VeriTime and the pcfworks.com website for a while (more like two years!). Things started slowing down after the 30-day challenge (the object was to come up with a prototype after…
Twitter
LinkedIn
Facebook