Honesty Is Still the Best Policy

I was reading through the rss entries from reddit.com and I came across a news item relating to GitHub dropping the production database. Here is the link explaining what happened. Reading through the different comments showed that if one is quick to own up to a mistake and explain it as it is, people who are affected are generally more understanding.

This is a good lesson to learn and apply to any area. Unfortunately, when major stuff ups or mistakes happen the common reaction is to issue an official statement (so full of holes that anyone reading it can easily detect that it is full of b…t) or to completely leave everyone in the dark. Owning up to a mistake requires fortitude and courage to face up to any consequence that it may have caused.